privacy policy
This Privacy Policy applies to www.fluxspace.com.au, and any order you make through our Online Shop or accepted proposal via email correspondence directly with our staff. In accessing our website and placing an order through our Online Store or directly, you hereby authorise us to store, disclose and share information about you in compliance with this Privacy Policy.
This website contains links to other websites. We are not responsible for the privacy practices or content of those other websites.
We may make changes to this Privacy Policy as required for any reason. We will publish those changes on our website.
Collection of Personal Information
Your personal information is only used for the purposes of providing the services offered through this website. We collect limited personal and or company information such as title, company name, name, address, contact numbers and e-mail address. In some scenarios bank account details, credit card details maybe requested. If you choose not to provide us with certain personal information, we may not be able to provide you with the services or products you require.
We may also collect and maintain records of personal information in the following situation:
contractor name, address, license, contact and emergency contact details which are used for the purposes of managing our contractors in accordance with the requirements of our customers and our business requirements.
How we collect Personal Information
Personal information is collected in the following ways:
- directly from the you collected over the phone via email or fax
- within marketing activities and when you submit information to us through our website (eg by email or cookies).
How we use your Personal Information
We may use or request personal information from you when you:
- order goods that require delivery
- enter a promotion or contest run by us
- ask for a quote
- make a credit card payment
- express interest in a particular service of ours
- subscribe to our newsletter
- administer and manage our services
- respond to any queries or feedback you may have
Use and Disclosure of Personal Information
What we do not use it for
We value your trust and we adhere to the highest ethical standards in gathering, using, and safeguarding any information you choose to give us. We may disclose your personal information to third parties, for example, to our contractors to whom we contract out certain services.
We handle all credit or debit card holder data provided to us within through a third party online credit card processing agent. Your credit card details will be securely provided to this agent via Secure Socket Layer (SSL) protocol for processing.
We will not sell your personal information to other parties for their use in their, or others', promotional activities.
Personal Information – Quality & Security
Every effort is made to ensure that the personal information that we collect and use is accurate, complete and up-to-date. To assist us with this, please contact us if any of the details you have provided change. We destroy personal information when it is no longer required by us.
Promotional and marketing material
Your contact details may be used by us for the purposes of sending marketing correspondence or invitations to you. Should you decide you do not wish to receive marketing or promotional materials from us, please contact us via email: info@fluxspace.com.au.
Storage of information
You have a right, to request from us, what personal information we hold about you and to request that this information be destroyed.
We will deal with your request within a reasonable time. If we refuse access, we will provide you with reasons for the refusal and the relevant provisions of the Privacy Act that we rely on to refuse access.
